(Case Study) \ Scriptly
(Scriptly)
(business-aware ai supportacross chat and voice).
AI CUSTOMER SUPPORT & VOICE AUTOMATION SAAS
Client Partner
Scriptly / UpwardScript
Sector / Type
AI CUSTOMER SUPPORT & VOICE AUTOMATION SAAS
Engagement Since
2026
Location
Remote — Global
Classification
AI Customer Support & Voice Automation
Fiscal Year
2026
Tech Stack
Next.js, PostgreSQL, Vapi AI, Twilio
Live Site
Visit SiteA customized SaaS platform for automating customer conversations, support workflows, and intelligent voice interactions.
Repetitive customer questions create slow responses, higher operating costs, and support experiences that become inconsistent as businesses scale.
The Approach
We connected a Next.js product experience to custom APIs, PostgreSQL, LLM workflows, Vapi voice intelligence, and Twilio communication infrastructure.
KINETIC SYSTEM
Scriptly / UpwardScript
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INDEPENDENT.CREATIVELY-LED.SYSTEMS-DRIVEN.
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